Identify the differences between passive, assertive, and aggressive behaviors Navigate difficult situations with confidence Apply cushions and a formula for saying, “no” Use 10 tips to become more assertive

· Relate staffing and career management in specific ways to the overall mission and objective of the

Relate staffing and career management in specific ways to the overall mission and objective of the o

Improve employee performance reviews through frequent ongoing feedback/coaching, goal-setting, monit

In episode 23 of “The JoyPowered™ Workspace Podcast,” JoDee and Susan share their advice for leading effective meetings. Topics include how to get people to focus in meetings, what to do when people don’t speak up, and never letting meetings run long. Special guest Tom Hinkley shares his thoughts on different meeting forums, holding people accountable for preparation, and meeting agendas.

Understanding FMLA, ADEA, FLSA and Pregnancy Discrimination Act; Dissecting the Work Flex Bill.

In episode 25 of “The JoyPowered™ Workspace Podcast,” JoDee and Susan discuss how people behave at work, how they treat each other, and some tips for being a considerate office mate. Topics include email, office gossip, mobile device misuse, and loud talking. They also address a listener’s question about how to handle a boss’s double standards for people in the same role.

In episode 26 of “The JoyPowered™ Workspace Podcast,” JoDee and Susan discuss how to fire employees in a humane way. They talk about questions to ask before you terminate someone, progressive corrective action, best practices once you decide it’s time to let go, and how to handle layoffs. Listener Bernadette asks whether it’s important to ask questions at the end of a job interview.

In episode 27 of “The JoyPowered™ Workspace Podcast,” JoDee and Susan discuss choosing and implementing HR software with special guest Jessica Stephenson, an HR and social media technology superuser. Topics include making a business case for new HR technology, what to look for in a software application, and how to tell if a vendor’s customer support is really as good as they say it is.

Active shooter or threat suspects are bent on killing as many people as quickly as possible in most cases. Knowing how to react in a targeted violence situation can increase your chances of survival. This interactive online course will teach you about various types of targeted violence. You will learn how to improve your chances of survival by preparing for targeted violence. You will also learn about the precautions for targeted violence and the indicators and traits to look out for so you'll know what to expect in various situations. Finally, you'll be trained on how to react to targeted violence by identifying roles and responsibilities and relaying communication effectively so that you can calmly interact with first responders.